THE MEANING OF CLOSED

Closed: not open or affording passage or access; "the many closed streets made travel difficult"

This is the first time ever I had to explain to a customer the meaning of "closed". This customer has made it on this blog two other times. He is the douche bag that wanted to go into the fitting room with me along with calling me "mami". He walks in 4 minutes after the last wash cutoff and I stop him midway. I told him "you can't wash. I am closed." He asks me what I mean and I thought I was being clear... so I told him "you are 5 minutes late. We close at a certain time and the last wash is at a certain time. You. Cant. Wash." He looked blankly at me and replied "no wash mami?" I straightened my back (I don't know why...) and I TOLD him to not call me that. He stood there and looked at me as if I had three heads. He asked again if he could wash and I replied with a loud and shocked "NO!" He slowly went to get his bag, stopped by in front of me and asked once again. I ignored his question and I wished him a good night. The asshole didn't wish me a good night back.

Without him telling me a good night, I will not be able to sleep tonight. As a matter of fact, he needs to come back NOW so he can do his wash, accept my apology, AND wish me a good night.
-eye roll- I am starting to believe that he is a masochist or glutton for verbal punishment; however, the polite this is to at least thank me for the good wish. That is going in my mental record under his name, Douche Bag Moe.