IT ATE MY QUARTERS

I am starting to believe that people will do ANYTHING or come up with an excuse just to get free quarters out of me. Little do they know, I am out there to prove that they are WRONG! Of course in some cases, they are right and I refund them their money. An example would be the machine is acting up and it does not rinse the customers clothes, which in that case we will refund the money by putting the clothing to wash again. Sometimes, I don't refund it and just reset the washer's timer to rinse the clothes an extra time. Hey, shit happens and when it is our fault, we admit to it. As much as we hate doing so, we do it. What can I say, this is an honest laundromat.

A customer apparently put 4 quarters (32 minutes) in an out of order dryer. The two main questions are:

1. Why would you put quarters in an out of order dryer?

and

2. How did you put quarters in an out of order dryer when the coin slot is taped up with paper and has been for the past 3 days?

He said that it wasn't there when he put the quarters when it was complete bullshit because I checked to see if the sign was still there. The workers at this laundromat always check to see if signs are up to make sure that future problems do not develop like this one. The customer convinced himself that he put quarters in there. What did I do? I called my co-worker to ask how long the sign and the coin slot was taped up for just to make sure I am not imagining things. She confirmed that the sign and paper was not touched within the past two days. I explained this to him and somehow, he didn't believe. My next step was to grab the keys and open the coin box collector, which I did and to only find that the box was empty. I showed him and I told him that quarters aren't in here. The fucker still didn't believe that he did not put quarters in that dryer. My logical explanation to him was the following AND I was being nice: "Sir, you didn't put quarters in here. See? The box is empty and by all means, look inside the box holder, there isn't anything. You must have put the quarters in another dryer or you may not have put any in it at all. I am terribly sorry but I can't help you here."... his response? "When I went home, someone took it out." My response "no, we didn't and if we did, we would have emptied out all of them. Look, the tape is still on and not pulled off. I can't help you."

It didn't sink in that he was wrong. He started going off that it was MY fault and the he had to use more quarters out of his pocket. NOT MY FAULT.

Next time the fucker should pay attention and the ONLY reason I call him a fucker is because when he was leaving, I sweetly told him to have a good night and he just ignored me. As a matter of fact, I AM HAPPY YOU USED UP MORE QUARTERS YOU DOUCHE BAG! KARMA KNOWS YOU ARE AN ASS!!

Trust me, it pays to be nice, even when it kills.