WEDNESDAY'S POST

In the past I would sit and wonder about some of my customers about their level of incompentance and lack of common sense. Now, I just go with it. I answer what they want to hear and argue with kindness, a lethal verbal weapon. No need to curse... unless I really have to. Actually, I do argue a bit just get the point accross but when I see a lost cause, I stop.


A new customer approaches me a couple of times. One time for quarters, another for soap (took her 3 mins to figure out what she wanted), and another time to complain that the washer did not rinse her clothing properly.

My theory is that if a machine works all day without anyone complaining, then it is NOT broken. In the morning, I find out if a machine is broken or not because I have anal customers who sit in front of the washer to see if it goes through all the cycles and if the washer gets filled with water. This lady approaches me and says "my clothes have soap". I roll my eyes and ask her to take me to her washer. She takes me and I see soap residue on the door which means that she put too much soap in the washer. I explain to this lady that soap residue is normal when an excessive amount of soap is put in. She argues that she only put a quarter of a cup in the washer... BULL SHIT... if she were to put a quarter of a cup in a maxi load, then her clothing would not be clean and soap residue would NOT exist. Ladies and gentlemen, we have a liar on board the Asylum.

I started to rumage through her wet clothes to see if there was any soap residue. Lo and behold, nothing. She was complaining that the plastic thingy she had in there, had soap on it. There is an explanation for that. Plastic is not fabric so there is no way water could "flow" through it, thus the allowing of soap to be left behind. She didn't understand that concept. Long story short, I gave her the quarters back so she can wash again. I spent 15 minutes with her and I didn't want to continue on.

Later on, a lady approached me and I had to ask her twice "how many quarters do you need?" before she gave me the right answer instead of "two tens". *Palm to face* Please help me.