I don't understand some people and I am not going to start trying to understand them. I am still sick to even try and argue. Today I worked. I was feeling a bit better and to be quite honest with you guys, I couldn’t stay in bed again… all day. My body hurts from just laying down all day Saturday and Sunday. When I talk, it sounds as if someone is holding my nose together. It could be worse and I am thankful it is not.
Today a customer came to pick up his dry cleaning. I would love to call him Mr. Upper East Side with a Stick Shoved Up his Ass… but it’s too long. Guess I can call him a Douche Bag but someone else has claimed that title. Meh, I will stick to Jerk. He dropped off his dry cleaning on Saturday and the owner of the Laundromat serviced him. According to the owner, Mr. Jerk gave one instruction which was to remove the pills from his jacket. The dry cleaner dude followed the instructions and did so. Mr. Jerk was informed that there would be an extra charge to pill removing. Mr. Jerk was not too happy about that. Oh, let me not forget this part… Mr. Jerk had a friend with him. This to me is significant because when someone has a compadre (friend) with him, the person’s behavior changes. I have observed this many times with different customers. For instance, when a customer is picking up something alone, they seem nice and have manners. When the same customer comes with a friend to pick up something, they become cocky/conceited and they forget their manners. It is quite pathetic if you ask me.
Mr. Jerk walks into my Laundromat with his friend. While chewing he starts to ramble on about insignificant information that he thinks I need… here is the dialogue:
Mr. Jerk (MJ): hi so I dropped off clothes but I don’t have my ticket.
Me: Is it dry cleaning or laundry?
MJ: its two tickets with a suit and jackets. A couple of slacks and sweaters…
Me: So dry cleaning?
MJ: Yeah. This other lady…
(I cut him off)
Me: Your name?
MJ: Mr. Jerk
Me: When did you drop it off?
Mj: (he starts talking to himself) Let see, what is today? Oh yeah, today is Monday and yesterday was Sunday. So, I dropped it off on Saturday.
Me: Okay...
(I find his stuff and I hand it over)
Me: I just need you to sign the book since you didn’t have your tickets.
MJ: What am I signing for, you want my autograph huh?
Me: No, not really.
(His friend laughs)
MJ: So how much?
Me: $63.00
MJ: I thought it was less than that!
Me: Well, you got charged extra for the lint removal.
MJ: So if I were to go somewhere else in this neighborhood to get the dry cleaning and pills removed done for me, it would be cheaper?
(That above is a typical threat that customers say so they can get a couple of bucks knocked off)
Me: Probably but who knows.
MJ: I just praised you guys and gave you good words to my friend and now you charge me that extra 6 bucks?
Me: Yup! It works out great, doesn’t it?
MJ: I don’t know anymore…
(His friend whispers to him “they did a fantastic job” and Mr. Jerk nudged him)
Me: Well anyways, here is your receipt and have a good night.
MJ: How do they dry clean this stuff?
Me: Chemicals, heat, and steam to clean and press clothing and other fabrics. In the past they used to use formaldehyde but now they don’t.
He tried to say something else but I cut him off with “well, have a nice one!” and they left. His attitude was pretty bad and cocky. I could have embarrassed him in front of his friend but my nose needed to be blown badly. See, it’s people like Mr. Jerk that makes me wish that they fall into a ditch already. He wasn’t even cute to be cocky, let alone smart...
Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts
Monday, February 1, 2010
Tuesday, August 11, 2009
NUMBER 16, 17, 18, 19
Customer # 16 to walk in today was cute and stupid with a side of a slight delay. Funny thing is he even looked at the sign... twice!
Took him a while to register that we were closed for that reason.
Customer # 17- I honestly don't remember this one but I think he just turned around and left....
Customer # 18- Same as 17
Customer # 19 is actually one of my favorite customers and he sat and chit chatted a bit about the maintenance. It did seem though that he felt stupid when I pointed out the sign... he was here last week to see them.
Took him a while to register that we were closed for that reason.
Customer # 17- I honestly don't remember this one but I think he just turned around and left....
Customer # 18- Same as 17
Customer # 19 is actually one of my favorite customers and he sat and chit chatted a bit about the maintenance. It did seem though that he felt stupid when I pointed out the sign... he was here last week to see them.
Monday, August 3, 2009
THE TRUTH
Majority of my posts consist of rants and stories about my customers. Some of my readers have informed that I am lacking some information that may or may not be critical. To me, it was a slap in the face only because the person giving me constructive criticism, was right and I should have known what he told me right from the start. What did this reader tell me? I have yet to write one good thing about my job. He is right. I went back to read a couple of posts and I come out to be (in my opinion) this angry type of person that doesn't like to be bothered. Truth is, I don't like to be bothered by people's stupidity but hey, it comes with the job; however, there are many other things that come with the job as well.
Well, for one I love the fact that my laundromat is diverse. It is diverse in the sense that I have so many different cultures coming as well as personalities. It is hard to keep up with majority of the people and know who is who, but the nice ones and the ones that I actually have convos with stick out the most. I love the fact that I can do whatever I want in the laundromat because I am trusted. It feels as if I have a job but with the freedom to do as I please. Rarely do I get in trouble and when I do, I shrug it off and go on my merry way. Is it because I know I won't get fired? Nope. It's because I have the balls to tell someone "NO" or "Stop that" and even "Get the fuck out now". Believe it or not, I have met a couple of friends through the laundromat and they are great. We would do a "happy" hour for me after my shift was over at the local bar and play Guitar Hero/Band. Even though majority of my posts are negative, they are for a reason. This is my daily life at the moment and I truly believe that at the end of the day, we can all relate to my story one way or another.
On a side note, a van stopped across the street to collect a mattress. This dude has FOURTEEN mattresses strapped to the roof of the van. People, that's how bed bugs get spread. Make sure you destroy the mattress before you set it out on the sidewalk. People DO pick them up. -sigh-
Well, for one I love the fact that my laundromat is diverse. It is diverse in the sense that I have so many different cultures coming as well as personalities. It is hard to keep up with majority of the people and know who is who, but the nice ones and the ones that I actually have convos with stick out the most. I love the fact that I can do whatever I want in the laundromat because I am trusted. It feels as if I have a job but with the freedom to do as I please. Rarely do I get in trouble and when I do, I shrug it off and go on my merry way. Is it because I know I won't get fired? Nope. It's because I have the balls to tell someone "NO" or "Stop that" and even "Get the fuck out now". Believe it or not, I have met a couple of friends through the laundromat and they are great. We would do a "happy" hour for me after my shift was over at the local bar and play Guitar Hero/Band. Even though majority of my posts are negative, they are for a reason. This is my daily life at the moment and I truly believe that at the end of the day, we can all relate to my story one way or another.
On a side note, a van stopped across the street to collect a mattress. This dude has FOURTEEN mattresses strapped to the roof of the van. People, that's how bed bugs get spread. Make sure you destroy the mattress before you set it out on the sidewalk. People DO pick them up. -sigh-
Tuesday, July 28, 2009
WILL YOU MARRY ME?
I don't know if its the laundromat or people's desperation but I have had many marraige proposals at the laundromat....
Today, someone as me to marry them because they needed to use the bathroom. Mind you I have two signs on the doo, in English and in Spanish stating that the bathroom is for customers only. He started telling me how pretty I am and how much of a sweet heart I look like. Then he continued to suck up even more. I told him I was married and he asked if I was happy... I said yes. I should have said "im married to my hand and I am quite happy" but that would just induce him to have fantasies. As for the ring part, I said I don't wear it anymore because I don't like wearing jewelry. Scary? No. Entertaining? Yes. Soon to be stalker? Well fuck! I hope not!
Today, someone as me to marry them because they needed to use the bathroom. Mind you I have two signs on the doo, in English and in Spanish stating that the bathroom is for customers only. He started telling me how pretty I am and how much of a sweet heart I look like. Then he continued to suck up even more. I told him I was married and he asked if I was happy... I said yes. I should have said "im married to my hand and I am quite happy" but that would just induce him to have fantasies. As for the ring part, I said I don't wear it anymore because I don't like wearing jewelry. Scary? No. Entertaining? Yes. Soon to be stalker? Well fuck! I hope not!
Wednesday, July 15, 2009
BLEACH WASHED BRAINS
Today I had to explain a couple of times the difference between softener and soap as well as comforter and bed sheets. These people that do not belong to me, meaning that they are not regulars at the laundromat, do not know the difference between the two. Here are a couple of definitions... I just HAD to post this because it pisses me off to no end when I have to sit there for 5 mins to explaining the above... and I want to KILL THEM when they tell me after the explanation "no understand English". Well a big FUCK YOU to you for wasting my time! I normally do NOT curse but when I'm pissed, I let loose.
COMFORTER: bedding made of two layers of cloth filled with stuffing and stitched together. Comforters cover the mattress, but not the box spring. Since the top and bottom fabrics of a Comforter are quilted together with a filling material in between, they are usually fluffier and thicker than a bedspread or coverlet. YOU USE IT DURING THE WINTER TO KEEP YOU WARM.
BED SHEETS: A bed sheet is a large piece of cloth used to cover a mattress. It is this sheet that one typically lies on.
SOAP: A cleaning agent used to wash a variety of items or persons. (Not the best quote but I like it... it made me chuckle)
SOFTENER: A product designed to impart a soft mellowness to the fabric.
I use the following example at times so people could understand the difference. Surprisingly it works and I do NOT need pictures:
Think of soap and softener as shampoo and conditioner... You use soap to wash your hair and conditioner to soften your hair. You use soap to wash your clothing and conditioner to soften your clothes and eliminate excess soap. Its not that hard of a concept.
COMFORTER: bedding made of two layers of cloth filled with stuffing and stitched together. Comforters cover the mattress, but not the box spring. Since the top and bottom fabrics of a Comforter are quilted together with a filling material in between, they are usually fluffier and thicker than a bedspread or coverlet. YOU USE IT DURING THE WINTER TO KEEP YOU WARM.
BED SHEETS: A bed sheet is a large piece of cloth used to cover a mattress. It is this sheet that one typically lies on.
SOAP: A cleaning agent used to wash a variety of items or persons. (Not the best quote but I like it... it made me chuckle)
SOFTENER: A product designed to impart a soft mellowness to the fabric.
I use the following example at times so people could understand the difference. Surprisingly it works and I do NOT need pictures:
Think of soap and softener as shampoo and conditioner... You use soap to wash your hair and conditioner to soften your hair. You use soap to wash your clothing and conditioner to soften your clothes and eliminate excess soap. Its not that hard of a concept.
Thursday, July 9, 2009
THEMED DAYS
As I was helping a customer figure out how to close a washer door (this never gets old....), I thought about having themed days. Thursday is already themed Not My Customers Thursday... yes I will try and figure out a shorter name. Any suggestions? Anywhoots, to those of you just discovering this "new" blog, NMCT means that some customers aren't regulars because of the other laundromat being closed. Which means I have to take care of more people and cater to their stupidity. Who am I kidding? I don't cater to them. Only to the nice ones <3 and the nice ones are MY customers. I should get a stamp and stamp them.
Since I don't work on Sundays, I will make that day Random Sunday. Random Sunday will consist of random videos related to laundromats and/or laundry. I might even throw in an old story. I have tons of those. Monday- Friday will be regular blogs and im thinking of ending Saturday with a quote... or just writing the day.
What do you think?
Since I don't work on Sundays, I will make that day Random Sunday. Random Sunday will consist of random videos related to laundromats and/or laundry. I might even throw in an old story. I have tons of those. Monday- Friday will be regular blogs and im thinking of ending Saturday with a quote... or just writing the day.
What do you think?
NOT MY CUSTOMERS THURSDAY- PART ONE
Its only 10:30 AM and there have been what the fuck moments since 7:35 pm. WHY!? Oh dear god WHY!?... I thought they only existed during my night shift but believe it or not, they are worse in the morning. I kid you not ladies and gentlemen. Where should I start???
Well, one customer that does belong to us does not know how to articulate or speak up. She is a very nice lady don't get me wrong but come on, need something just speak up! She asks where the tailor is and I explain to her the situation. Of course she doesn't elaborate what SHE needs so she continues to ask for her. Finally after asking her 4 times what she needs, she gives in and says that the tailor fixed a skirt for her. Um, nice lady... couldn't you have said this 4 questions ago? I'm not a broken record and for this to be happening at 8 in the fuckin morning means that the rest of the shift will be hell. I ask for her pink slip and she doesn't have it which goes back to asking for the tailor. Finally I ask for her name to locate the tailored garment and I find it... only to be told that she will not be picking it up at that time. I give her a nasty look and she walks away. Only to come back, hand me a 10 and not tell me what she needs.
Ok, nice lady? For the future, please do not do laundry in the morning. It is NOT your forte. Thank you.
Next up, we have a dude that is not my customer. I will call him Bicycle Man. Sound like a super hero right? Nope. More like a walking moron half asleep who is in his own world of iPodness. That's right. iPodness. Can't hear me? Well common sense says to remove your headphones from your ears and tell me what you need.
Here is what happened in chronological order:
- He comes up to me walking all macho and music blasting from his ear. (Um, good sir... I'm sure your brain is out of cells so you have nothing to save... but I think you need your hearing so save that and turn the music down.). Hands we a 20 and says "I need a 20". So here I am talking and mouthing "It will not take a 20 so here are 4 5's". He gets back to me with saying "20". I make a notion for him to remove the headphones so he can hear me. Surprisingly he does and he snatches the 4 5's from my hand and goes his merry way.
- After washing and putting his clothing in the dryer, he walks back with hangers and proceeds to the dryers. Fifteen minutes later, he comes back with music fully blasted and points to his hanger and shakes it. I tried not to laugh... it was a laughing moment for some reason. So I mouth and say loudly, I do not need hangers. Obviously I don't know what the hell he wants from my life or at this point my store so he takes his hangers off and says "need" and I say "I don't". He then decides to use a full sentence like an actual human being and says "I need hangers, have?" Okies, so a partial full sentence. So I give him 3 hangers and he goes his merry way.
- On his way out, he flailed his arms at his buddy... without sound again so I snickered (I love special moments).
-After 10 minutes, he comes back with his bike and instead of parking the bike in the front, he proceeds to ride it in the store. I yell (due to the music), YOU CAN'T RIDE THAT IN HERE. He looked shocked at my request. WHY!? He asks me if he can leave it in the front and I nod. He ORDERS me to watch his bike and I told him "sure, 10 bucks per minute". He ignored me on that and then had the nerve to say "you no watching it". No fucker. I'm not. I'm watching my laptop and trying to finish a game. Okies, I didn't tell him that and I just ignored him.
Thursday morning so far has been a fail.
Oh I forgot about the bleach dude. He kept asking for bleach and I kept saying the bottle or the box for colors? From a friend's advice I just gave him the bleach and he went on his way to wash. I hope he doesn't use it for his colors. On the bright side, it avoided a 5 minute debate.
I can't wait until 2:3o.... then I do NOT have to deal with the night shift....
Also, is it that hard to be polite!? I should slap some of you with the please and thank you hand.
Thankfully I have customers that are nice and actually DO talk, smile, and laugh... to those, A BIG THANK YOU!!!
Well, one customer that does belong to us does not know how to articulate or speak up. She is a very nice lady don't get me wrong but come on, need something just speak up! She asks where the tailor is and I explain to her the situation. Of course she doesn't elaborate what SHE needs so she continues to ask for her. Finally after asking her 4 times what she needs, she gives in and says that the tailor fixed a skirt for her. Um, nice lady... couldn't you have said this 4 questions ago? I'm not a broken record and for this to be happening at 8 in the fuckin morning means that the rest of the shift will be hell. I ask for her pink slip and she doesn't have it which goes back to asking for the tailor. Finally I ask for her name to locate the tailored garment and I find it... only to be told that she will not be picking it up at that time. I give her a nasty look and she walks away. Only to come back, hand me a 10 and not tell me what she needs.
Ok, nice lady? For the future, please do not do laundry in the morning. It is NOT your forte. Thank you.
Next up, we have a dude that is not my customer. I will call him Bicycle Man. Sound like a super hero right? Nope. More like a walking moron half asleep who is in his own world of iPodness. That's right. iPodness. Can't hear me? Well common sense says to remove your headphones from your ears and tell me what you need.
Here is what happened in chronological order:
- He comes up to me walking all macho and music blasting from his ear. (Um, good sir... I'm sure your brain is out of cells so you have nothing to save... but I think you need your hearing so save that and turn the music down.). Hands we a 20 and says "I need a 20". So here I am talking and mouthing "It will not take a 20 so here are 4 5's". He gets back to me with saying "20". I make a notion for him to remove the headphones so he can hear me. Surprisingly he does and he snatches the 4 5's from my hand and goes his merry way.
- After washing and putting his clothing in the dryer, he walks back with hangers and proceeds to the dryers. Fifteen minutes later, he comes back with music fully blasted and points to his hanger and shakes it. I tried not to laugh... it was a laughing moment for some reason. So I mouth and say loudly, I do not need hangers. Obviously I don't know what the hell he wants from my life or at this point my store so he takes his hangers off and says "need" and I say "I don't". He then decides to use a full sentence like an actual human being and says "I need hangers, have?" Okies, so a partial full sentence. So I give him 3 hangers and he goes his merry way.
- On his way out, he flailed his arms at his buddy... without sound again so I snickered (I love special moments).
-After 10 minutes, he comes back with his bike and instead of parking the bike in the front, he proceeds to ride it in the store. I yell (due to the music), YOU CAN'T RIDE THAT IN HERE. He looked shocked at my request. WHY!? He asks me if he can leave it in the front and I nod. He ORDERS me to watch his bike and I told him "sure, 10 bucks per minute". He ignored me on that and then had the nerve to say "you no watching it". No fucker. I'm not. I'm watching my laptop and trying to finish a game. Okies, I didn't tell him that and I just ignored him.
Thursday morning so far has been a fail.
Oh I forgot about the bleach dude. He kept asking for bleach and I kept saying the bottle or the box for colors? From a friend's advice I just gave him the bleach and he went on his way to wash. I hope he doesn't use it for his colors. On the bright side, it avoided a 5 minute debate.
I can't wait until 2:3o.... then I do NOT have to deal with the night shift....
Also, is it that hard to be polite!? I should slap some of you with the please and thank you hand.
Thankfully I have customers that are nice and actually DO talk, smile, and laugh... to those, A BIG THANK YOU!!!
Monday, June 29, 2009
I HAVE A HEADACHE...
... and incompetence from my customers is NOT the right medication.
Why is it so hard for one to do a load of laundry? Let alone work a change machine or say the word BOTTLE?
I'm cranky. I had a long day. I want to cry because of the headache and having an employees kid talk non-stop because of a sugar rush is NOT cool. For one, I would NEVER give my child sugar sticks at 10 AM... actually, I would never give my child sugar PERIOD unless its a "special" occasion. Want your kid to shut up? Then don't provide him/her something that would make them hyper. Hell, even the mother asked him to stop... *breathes* Its okies, just an hour and a half until closing...
So remember the lady that decided to burn my dryer due to her lack of common sense? Well, apparently she still lacks it. Lets do the math here folks, we have been open for almost ten years and this lady has been coming to us for the past 7 years. The location of the key to the bathroom has been the SAME for the past couple of years if not all. Why ask where the bathroom key is when you are standing in front of me and pointing at it!? Excuse me ma'am, may I have your permission to point at you and ask where the moron is located? If your answer is no, I will nod and respect your answer but I will NOT stop pointing. As a matter of fact, I'll even throw in the "I'm not touching" you game that my siblings used towards me. Bitch, burn my dryer again and ask me something stupid and I swear this unhappy blogger will... well... I will not say anything because then it would be evidence. Yes, I am angry today because my brain cells decided to knock on my head and slowly die due to incompetence and disgusting weather. Well okies, not angry but cranky. At least she didn't ask me how her boobs looked today so there is something to be pleased about.
However, I am not pleased about people I don't know touching me. Especially if they are male and married. I have known this customer for a while because his wife and I went to the same high school but this guy, he is OVER PROTECTIVE to the point where he will not allow her to work, go out, or even fix herself to look good. Asshat much? I submit yes. So this guy hands me a twenty for change and I give back the change and he tries to hold my hand. I give him the evil eye and walk away. An hour and a half later, I was in the back packaging the table skirts happily with a frown on my face (its possible, trust me... ) and he comes and puts his hands all over my shoulders asking for a plastic bag. That's when I turned around and said "excuse me! You asked for a bag did you not? You ask with your mouth, NOT with your hands." He turned red and went on his merry way. Don't fuck with me... especially when I have a headache... and that is rare. I should put a sign "touch the employees and you will be gutted like a dead fish". Would I get in trouble for that? Better not and if I do, there is great justification. Actually, I could just see people in attire that is white from head to toe, knocking on my door, and asking for me.
I never understood why its so hard to answer "box or bottle?"... Actually, I am giving you the answer. YOU just have to CHOOSE one of the two unless you want both. A fresh example from today:
Cust: Can I have a tide please?
LLG: Which one? Box or bottle?
Cust: The $6.50 one.
LLG: The bottle it is.
We could have saved 6 seconds there and you would have also walked away without me staring at you and wondering "why me? Why is it so hard to say box or bottle?!"... I think I dreamed of this once... Oh and by winking your eye at me, it doesn't make you seem smart or hot. As a matter of fact, I shake my head at you.
Then we have the lady that is obsessed with the word "small"... here we go:
Cust: Can I have a small bottle of bleach?
LLG: Sure but just to let you know, there is only one size so need for the small.
Cust: Okies, can I also have a small box of softer?
(here we go again with the box or bottle thing, only this time... its size)
LLG: Yes ma'am but just so you know, there is only one size for the boxes, there is no small.
Cust: Okay.
-5 mins later-
Cust: Can I have a small bag?
(this is where I'm thinking, does she tell her significant other "I want your SMALL friend now")
LLG: Sure, give me a minute to get you one.
I finally give it to her and she thanks me. I think she was waiting for me to lecture her on her obsessiveness on the word "small".
-SIGH-
Why me again?
-LLG
Why is it so hard for one to do a load of laundry? Let alone work a change machine or say the word BOTTLE?
I'm cranky. I had a long day. I want to cry because of the headache and having an employees kid talk non-stop because of a sugar rush is NOT cool. For one, I would NEVER give my child sugar sticks at 10 AM... actually, I would never give my child sugar PERIOD unless its a "special" occasion. Want your kid to shut up? Then don't provide him/her something that would make them hyper. Hell, even the mother asked him to stop... *breathes* Its okies, just an hour and a half until closing...
So remember the lady that decided to burn my dryer due to her lack of common sense? Well, apparently she still lacks it. Lets do the math here folks, we have been open for almost ten years and this lady has been coming to us for the past 7 years. The location of the key to the bathroom has been the SAME for the past couple of years if not all. Why ask where the bathroom key is when you are standing in front of me and pointing at it!? Excuse me ma'am, may I have your permission to point at you and ask where the moron is located? If your answer is no, I will nod and respect your answer but I will NOT stop pointing. As a matter of fact, I'll even throw in the "I'm not touching" you game that my siblings used towards me. Bitch, burn my dryer again and ask me something stupid and I swear this unhappy blogger will... well... I will not say anything because then it would be evidence. Yes, I am angry today because my brain cells decided to knock on my head and slowly die due to incompetence and disgusting weather. Well okies, not angry but cranky. At least she didn't ask me how her boobs looked today so there is something to be pleased about.
However, I am not pleased about people I don't know touching me. Especially if they are male and married. I have known this customer for a while because his wife and I went to the same high school but this guy, he is OVER PROTECTIVE to the point where he will not allow her to work, go out, or even fix herself to look good. Asshat much? I submit yes. So this guy hands me a twenty for change and I give back the change and he tries to hold my hand. I give him the evil eye and walk away. An hour and a half later, I was in the back packaging the table skirts happily with a frown on my face (its possible, trust me... ) and he comes and puts his hands all over my shoulders asking for a plastic bag. That's when I turned around and said "excuse me! You asked for a bag did you not? You ask with your mouth, NOT with your hands." He turned red and went on his merry way. Don't fuck with me... especially when I have a headache... and that is rare. I should put a sign "touch the employees and you will be gutted like a dead fish". Would I get in trouble for that? Better not and if I do, there is great justification. Actually, I could just see people in attire that is white from head to toe, knocking on my door, and asking for me.
I never understood why its so hard to answer "box or bottle?"... Actually, I am giving you the answer. YOU just have to CHOOSE one of the two unless you want both. A fresh example from today:
Cust: Can I have a tide please?
LLG: Which one? Box or bottle?
Cust: The $6.50 one.
LLG: The bottle it is.
We could have saved 6 seconds there and you would have also walked away without me staring at you and wondering "why me? Why is it so hard to say box or bottle?!"... I think I dreamed of this once... Oh and by winking your eye at me, it doesn't make you seem smart or hot. As a matter of fact, I shake my head at you.
Then we have the lady that is obsessed with the word "small"... here we go:
Cust: Can I have a small bottle of bleach?
LLG: Sure but just to let you know, there is only one size so need for the small.
Cust: Okies, can I also have a small box of softer?
(here we go again with the box or bottle thing, only this time... its size)
LLG: Yes ma'am but just so you know, there is only one size for the boxes, there is no small.
Cust: Okay.
-5 mins later-
Cust: Can I have a small bag?
(this is where I'm thinking, does she tell her significant other "I want your SMALL friend now")
LLG: Sure, give me a minute to get you one.
I finally give it to her and she thanks me. I think she was waiting for me to lecture her on her obsessiveness on the word "small".
-SIGH-
Why me again?
-LLG
Saturday, June 20, 2009
NO, YOU ARE NOT DUMB BECAUSE YOU ARE BLONDE...
.... You are dumb because you don't think.
Before I go on with the dialogue that just happened 15 minutes ago, keep this in mind. Our laundromat supplies over 15 carts which people can use on the premises to transport clothing from the washer to the dryer. Out of the 15 plus carts, this customer decides to use the one WE use for dirty drop off clothes. It gets better.
Customer: Is this the only cart I can use?
At this point, I felt like telling her "Yes. We all share ONE cart. We are trying to save on money so you are lucky that its your turn for using this cart." However, I didn't.
Me: No ma'am. There are more carts in the back that you can utilize. (Notice how polite I am). We use that specific cart for drop off dirty clothes.
The cart that she wants to use, has a plastic cover so dirt won't fall on the ground and so we could distinguish which cart it is.
The customer decides to ignore what I just said and proceeds to flip over the cover and says...
Customer: I will just flip over the cover and use it.
Me: But... there are cleaner ones in the back that you can use.
Customer: Yeah, this one looks dirty.
I mumble "no shit, welcome to 10 minutes ago."
She finally went to retrieve a clean one and then rolls her eyes at me. Oh yeah, she also asked me where the garbage is when she was standing 2 feet away from it. She actually came into the office to ask if I have a garbage. Mind you, the office is employees only. Lrn2readplease.
Yesterday I did not write a post because I decided to go out with my friends and treat myself to a movie. Go see Drag Me to Hell. Its a pretty damn good movie and it made me scream. By the time I got home, I went straight to bed without turning off my computer. It was on so I could charge my Mp3 player. Before I closed the laundromat last night, a guy decided to extend my two words into a rant while stomping back and forth. I kept mouthing to my friend "oh my god" and she kept mouthing back "what did you do". Moral of the story, don't talk to people that obviously don't look stable and complain about a box of tide...
I just want to say I am thankful for not working this morning. It was hectic busy and I was too busy being sick in bed.
UPDATE: I love it when I have pleasant customers at the end of the day. Having pleasant customers allows me to remember that there is a bit of hope out there and it also helps me forget those moments where I lose a brain cell.
Before I go on with the dialogue that just happened 15 minutes ago, keep this in mind. Our laundromat supplies over 15 carts which people can use on the premises to transport clothing from the washer to the dryer. Out of the 15 plus carts, this customer decides to use the one WE use for dirty drop off clothes. It gets better.
Customer: Is this the only cart I can use?
At this point, I felt like telling her "Yes. We all share ONE cart. We are trying to save on money so you are lucky that its your turn for using this cart." However, I didn't.
Me: No ma'am. There are more carts in the back that you can utilize. (Notice how polite I am). We use that specific cart for drop off dirty clothes.
The cart that she wants to use, has a plastic cover so dirt won't fall on the ground and so we could distinguish which cart it is.
The customer decides to ignore what I just said and proceeds to flip over the cover and says...
Customer: I will just flip over the cover and use it.
Me: But... there are cleaner ones in the back that you can use.
Customer: Yeah, this one looks dirty.
I mumble "no shit, welcome to 10 minutes ago."
She finally went to retrieve a clean one and then rolls her eyes at me. Oh yeah, she also asked me where the garbage is when she was standing 2 feet away from it. She actually came into the office to ask if I have a garbage. Mind you, the office is employees only. Lrn2readplease.
Yesterday I did not write a post because I decided to go out with my friends and treat myself to a movie. Go see Drag Me to Hell. Its a pretty damn good movie and it made me scream. By the time I got home, I went straight to bed without turning off my computer. It was on so I could charge my Mp3 player. Before I closed the laundromat last night, a guy decided to extend my two words into a rant while stomping back and forth. I kept mouthing to my friend "oh my god" and she kept mouthing back "what did you do". Moral of the story, don't talk to people that obviously don't look stable and complain about a box of tide...
I just want to say I am thankful for not working this morning. It was hectic busy and I was too busy being sick in bed.
UPDATE: I love it when I have pleasant customers at the end of the day. Having pleasant customers allows me to remember that there is a bit of hope out there and it also helps me forget those moments where I lose a brain cell.
Monday, June 15, 2009
WHEN IT RAINS, IT POURS...
This happened last year in September. In the past, I used to write down the events based on the customers and myself.
This customer was the first and last time I saw him. It happened last year in September and it was raining. This guys came in and he started asking questions. I was answering every single question with a smile and a hyped up voice. According to him, I was giving him an attitude and he started to lecture me on respecting the elders. Of course, I started to defend myself since I didn't do anything wrong. He then started to demand for a manager or a supervisor.... here is the conversation:
Customer: I need to speak to the manager.
Me: Sure! Let me get her. *I duck under the counter and come back up* May I help you?
Customer: And I guess you are the manager?Me: Good guess! Now what do you want?
Customer: I dont know if these need to be washed or dry cleaned.
Me: Did you read the label?
Customer: Label?
Me: Nevermind... um, dry cleaned.
Customer: OKies. Its free right?
Me: Yeah if you give me your arm.
Customer: Can I have my clothes back?
Me: Why?
Customer: I don't want to give me arm.Me:.... I was kidding.....
Customer: I don't trust you.
Me: You are kidding right?
Customer: Clothes, please.
Me: Fine.
Customer: Well you guys charge?
Me: Yes...
Customer: ok thank you.
Me: *mumbles* Wtf?
Rain bring out crazy and disturbing people at times... then again, im not any better at times. Heeey theres my meds...
This customer was the first and last time I saw him. It happened last year in September and it was raining. This guys came in and he started asking questions. I was answering every single question with a smile and a hyped up voice. According to him, I was giving him an attitude and he started to lecture me on respecting the elders. Of course, I started to defend myself since I didn't do anything wrong. He then started to demand for a manager or a supervisor.... here is the conversation:
Customer: I need to speak to the manager.
Me: Sure! Let me get her. *I duck under the counter and come back up* May I help you?
Customer: And I guess you are the manager?Me: Good guess! Now what do you want?
Customer: I dont know if these need to be washed or dry cleaned.
Me: Did you read the label?
Customer: Label?
Me: Nevermind... um, dry cleaned.
Customer: OKies. Its free right?
Me: Yeah if you give me your arm.
Customer: Can I have my clothes back?
Me: Why?
Customer: I don't want to give me arm.Me:.... I was kidding.....
Customer: I don't trust you.
Me: You are kidding right?
Customer: Clothes, please.
Me: Fine.
Customer: Well you guys charge?
Me: Yes...
Customer: ok thank you.
Me: *mumbles* Wtf?
Rain bring out crazy and disturbing people at times... then again, im not any better at times. Heeey theres my meds...
Sunday, June 14, 2009
PET PEEVES- Part TWO
- LAST WASH IS AT 8PM!- Not 8:01 and not 8:02. The answer will forever be "NO YOU CANNOT DO YOUR WASH AND PLEASE LOOK AT OUR TIMES BEFORE YOU COME HERE. I HAVE A LIFE AND WANT TO GO HOME TOO." Sometimes I would love to insert "next time, don't scratch your balls/ass and get here on time!" Bless those who come before 8pm to wash.
- LAST MINUTE DRY CLEANING: Its 6pm. Of course you cannot have your dry cleaning at 6:30pm. Thank you and come again.
SOCKS: Stop complaining that you are missing socks. Its not my fault you either leave them under your bed/couch or the washer monster ate them. Last time I checked, I do not wear YOUR socks.... or your underwear so STOP ASKING ME! - BITCHY CUSTOMERS: I get these a lot. I bet some of you who work in retail or in any other type of job get them too. They are not fun but they are entertaining. Example? SURE!
Customer: Someone stole my 3 bikinis!
LLG: Well, where did you leave them and where were you?
'
Customer: On the table to dry and I walked out for 30 mins to get a coffee and a bagel with my husband.
LLG: Well, there is your problem! We are not responsible for any missing or stolen items. Next time, please be aware of your belongings and by leaving them like that, they are bound to be taken most likely. It rarely to never happens here for someone to take anothers persons stuff but even so, please be responsible.
Customer: HOW DARE YOU TELL ME YOU ARE NOT RESPONSIBLE FOR SOMEONE TAKING MY BIKINIS!
LLG: Ma'am... if someone returns them, I will be more than happy to return them to you.
Customer: Yeah, like someone is going to retrun 200 dollar bathing suits.
I get a lot of these customers. Two months later she sarcastically asks me if someone brough back the bathing suits. Of course, I did not deserve such an attitude so I bit back with "Are you being more careful with your stuff? I hope you are because I don't want someone taking your 300 dollar underwear. She got pissed but oh well. She is still a customer. It pays to be a clean laundromat.
There are many more pet peeves and the list could go on but as I blog about the wonderful world of laundry, I might add a pet peeve as a bonus.
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